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Privacy Policy

Arvo ("arvoinvest.com", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

1. Information We Collect

We collect information that you provide directly to us, as well as information generated through your use of the platform:

• Personal Data: Name, email address, and billing information collected during account registration.
• Property Data: Addresses, financial assumptions, and repair estimates you input into the platform for analysis.
• Usage Data: We automatically collect information about how you interact with Arvo, including IP addresses, browser types, and navigation patterns.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve the Arvo platform and underwriting engine.
• To process your subscription payments via our secure third-party partner.
• AI Model Enhancement: We may use anonymized and aggregated property analysis data to improve our proprietary AI algorithms and market data accuracy. This data is stripped of all personal identifiers.
• To communicate with you about updates, security alerts, and support.

3. Third-Party Data Processors

To provide our services, we use trusted third-party providers. Your data may be processed by:

• Supabase: Database hosting and user authentication (your account, saved deals and usage records).
• Stripe: Subscription billing and payment processing. We do not store your full card number on our servers.
• Google (Gemini API): AI analysis of the property details, notes, documents and photos you submit for a report, including repair estimates and the written summary.
• Moonshot AI (Kimi): An alternative AI provider that, when we enable it, receives the same analysis requests in place of Gemini.
• Property and market data providers: The property address you analyze is sent to Apify (to retrieve Zillow and Redfin listing and sales data), RentCast, RapidAPI (Zillow, Realtor.com and LoopNet data), and the U.S. Department of Housing and Urban Development (HUD Fair Market Rents) to look up property records, comparable sales and rents.
• Google Places: Address autocomplete and lookup as you type an address.
• Resend: Sending account and transactional email to your email address.
• Vercel: Website and API hosting, and page analytics (Vercel Web Analytics).
• Umami: Cookie-less website analytics (page views and button clicks).

4. Data Security

We implement industry-standard security measures, including SSL encryption and secure database protocols, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may cancel your subscription and request account deletion at any time by contacting our support team.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at team@arvoinvest.com.